Laserhyde Shipping Policy
Thank you for shopping at Laserhyde.com.
This Shipping Policy explains order processing, shipping methods, delivery estimates, tracking, shipping addresses, carrier-related issues, shipping insurance, expedited shipping, and international shipping.
Returns, refunds, exchanges, cancellations, and eligibility for damaged or missing-item claims are governed by the Laserhyde Refund & Return Policy.
Order Processing Time
Most standard orders are processed and prepared for shipment within 1–3 business days.
Larger orders, bulk orders, custom-made products, and custom patch orders may require approximately 3–14 business days before shipment.
Processing times may vary because of:
High order volume
Holidays
Product availability
Custom production requirements
Material availability
Other circumstances affecting production or fulfillment
Orders are generally not processed or shipped on weekends or major holidays.
Processing time is separate from shipping transit time.
Shipping Carriers
Laserhyde primarily ships orders using UPS and USPS.
Available shipping methods may include:
UPS Ground
Expedited UPS services
USPS Ground services
USPS Priority Mail
Other comparable shipping services when appropriate
Laserhyde may use an equivalent carrier or shipping service when necessary based on the destination, package requirements, or service purchased.
Shipping Charges
Shipping charges, when applicable, are calculated and displayed during checkout.
Shipping costs may depend on:
Order size
Package weight
Shipping destination
Products ordered
Shipping method selected
Carrier rates
Any applicable shipping charges will be shown before the order is completed.
Delivery Estimates
Delivery dates provided during checkout or by the shipping carrier are estimates unless specifically stated otherwise.
Once a shipment has been accepted by the carrier, delivery timing may be affected by circumstances outside Laserhyde’s control, including:
Carrier delays
Weather
Holidays
Regional disruptions
Incorrect or incomplete addresses
Customs processing
Other transportation delays
Laserhyde does not guarantee carrier delivery dates unless a specific guaranteed shipping service has been purchased and the carrier provides that guarantee.
Shipment Confirmation and Tracking
When a shipping label has been created, a shipment confirmation containing tracking information may be sent to the email address associated with the order.
Please allow approximately 24–48 hours for the carrier to scan the package and begin displaying tracking activity.
Laserhyde does not control how quickly a carrier updates its tracking system.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you discover an error in your shipping address, contact Laserhyde as soon as possible at:
Laserhyde will make reasonable efforts to correct an address if the order has not already been processed or shipped.
Address changes cannot be guaranteed once fulfillment has begun.
Incorrect or Incomplete Addresses
Laserhyde is not responsible for delivery problems resulting from incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer.
Additional carrier charges resulting from:
Address corrections
Returned packages
Reshipment
Re-delivery
may be the responsibility of the customer.
Lost or Damaged Shipments
If a shipment appears to have been lost or damaged while in the carrier’s possession, contact Laserhyde promptly at:
Laserhyde may assist in determining whether a carrier or shipping-insurance claim should be opened.
Customers should retain:
The merchandise
Shipping box
Packaging materials
Shipping label
Photographs or other documentation relating to the shipment
until the issue has been reviewed.
Deadlines, eligibility requirements, refunds, replacements, and other customer remedies involving damaged or missing merchandise are governed by the Laserhyde Refund & Return Policy.
Shipping Insurance
Certain Laserhyde shipments may include shipping insurance or shipping protection against qualifying carrier loss or damage.
Orders over $100.00 include shipping insurance.
Insurance claims may require supporting documentation such as:
Photographs
Packaging materials
Shipping labels
Tracking information
Carrier documentation
Product photographs
Approval of an insurance claim is subject to the requirements of the applicable carrier or insurance provider.
Shipping insurance does not create a separate right to a refund, replacement, exchange, or return.
Customer eligibility for those remedies is governed by the Laserhyde Refund & Return Policy.
Expedited Shipping
Expedited shipping may be available for certain orders.
If expedited shipping is needed, contact Laserhyde at:
Expedited shipping affects shipping transit time only.
Purchasing expedited shipping does not necessarily shorten product production, customization, or order-processing time.
International Shipping
Laserhyde currently only ships internationally to Canada.
Available products, shipping services, shipping costs, and estimated delivery times may vary depending on the destination.
Canadian Orders
Canadian orders are generally shipped using UPS or USPS and include shipping insurance.
Delivery times may be affected by customs processing, carrier delays, or other circumstances outside Laserhyde’s control.
Customs, Duties, Taxes and Import Fees
International customers are responsible for any applicable:
Customs duties
Import taxes
Brokerage charges
Tariffs
VAT
Government fees
Carrier-imposed import charges
unless specifically stated otherwise during checkout.
These charges are separate from Laserhyde’s product prices and standard shipping charges.
Laserhyde is not responsible for delays caused by customs authorities.
Returns, Refunds, Exchanges and Cancellations
This Shipping Policy does not establish separate rules for:
Returns
Refunds
Exchanges
Order cancellations
Cancellation fees
Return eligibility
Return shipping
Damaged-item eligibility
Missing-item eligibility
Refund processing
Non-refundable products
Those matters are governed by the Laserhyde Refund & Return Policy.
Relationship to Other Laserhyde Policies
This Shipping Policy should be read together with the Laserhyde:
The Shipping Policy governs shipping, processing, carriers, tracking, delivery, shipping addresses, shipping insurance, expedited shipping, and international shipping.
The Refund & Return Policy governs returns, refunds, exchanges, cancellations, damaged or missing-item claims, and refund eligibility.
The Terms and Conditions govern general use of Laserhyde.com and purchases made through the website.
If a more specific Laserhyde policy applies to a particular issue, that policy governs that issue.
Contact Laserhyde
For shipping-related questions or assistance with an order, contact us at:
Email: info@laserhyde.com